Terms of Service
Effective November 10, 2026
These terms
These Terms of Service are an agreement between Light Bookings (“we”, “us”) and the photography studio or other business that signs up for Light Bookings (“you”, “the studio”). By creating a studio or using Light Bookings, you agree to these terms and to our Privacy Policy.
If you sign up for a business, you confirm you have the authority to agree for it. You must be at least 18.
Your clients are not part of this agreement. Your own policies and contracts govern your relationship with them.
What Light Bookings is
Light Bookings is software for running a photography studio: booking pages, contracts, payments through Stripe, emails and texts, client galleries, gift cards and related tools (the “service”).
We provide tools. We are not a party to any agreement between you and your clients, we do not provide photography services, and we are not a bank, a money transmitter or a payment processor.
Your account
Give us accurate information and keep it up to date. Keep your password private. You are responsible for everything done under your studio's account, including by people you add to it.
Tell us at hello@lightbookings.com right away if you think someone has used your account without permission.
Payments and Stripe
Payments on Light Bookings are made through Stripe, Inc. (“Stripe”). To take payments you connect your own Stripe account and agree to Stripe's Connected Account Agreement (stripe.com/connect-account/legal), which includes the Stripe Services Agreement. Stripe may change those terms, and they are between you and Stripe.
- Every charge is made directly on your Stripe account. You are the merchant of record for every payment your clients make.
- Money your clients pay goes to your Stripe account and is paid out by Stripe to you. Light Bookings never receives, holds or controls your clients' money.
- Refunds, chargebacks, disputes, payouts, reserves and Stripe's fees are handled on your Stripe account under your agreement with Stripe. Under that setup, losses from disputes and negative balances are Stripe's to collect from your account, not ours.
- Light Bookings is not responsible for any payment, refund, chargeback, dispute, hold, reserve, payout delay or account decision made by Stripe or your bank.
You authorize us to share information about you and your business with Stripe, and to receive information from Stripe about your account, so the service can take payments, show your money and keep your account in good standing.
Some features, like print orders, may include a platform fee collected through Stripe. We show any such fee before it applies.
Your clients and your business
You are responsible for your business and your dealings with your clients, including:
- your contracts, policies, prices, cancellations, reschedules and refunds;
- answering your clients' questions, complaints and disputes;
- delivering the sessions, photos and products you sell;
- your taxes, licenses and insurance;
- following the laws that apply to you, including consumer protection, privacy, gift card, sales tax, email marketing (CAN-SPAM) and text messaging (TCPA) laws.
Contract templates, sample wording and suggestions in Light Bookings are a starting point, not legal advice. Have your own documents reviewed by a professional.
Client information and children
The information you and your clients put into Light Bookings about your clients is yours to control. We handle it on your behalf, as our Privacy Policy describes. You are responsible for having the right to collect it, for telling your clients how you use it, and for getting any consent the law requires.
Bookings often include children's first names, birthdays and photos. That information must come from a parent or guardian, and you agree to get a parent's or guardian's consent wherever the law requires it.
Emails and texts
Light Bookings sends emails and texts to your clients for you. You are responsible for what they say and for having your clients' consent to receive them, especially marketing messages and texts. We may hold or block messages that look like spam or that break email or carrier rules.
Your photos and content
You keep ownership of the photos, videos, words and other content you upload. You give us permission to store, copy, process (for example, to make previews and add your watermark), display and deliver that content only to provide the service to you and your clients.
You confirm you have the rights to everything you upload, including any releases you need from the people in your photos. We may remove content that breaks these terms or the law.
Acceptable use
Do not use the service to:
- break the law or help anyone else break it;
- upload content you do not have the rights to, or any sexual content involving a minor;
- send spam, or messages to people who have not agreed to receive them;
- harass, deceive or defraud anyone;
- get into accounts or data that are not yours, scrape the service, or interfere with how it runs;
- copy, resell or reverse engineer the service without our written permission.
Fees
If the service, or a feature of it, has a price, we show it to you before it applies and give you at least 30 days' notice of any change to a price you already pay. Fees are not refundable except where the law requires.
Changes and availability
We work to keep the service running and your files safe, and we keep backups. We cannot promise the service will always be available or free of errors. Keep your own copies of your original photos.
We may change, add or remove features. If a change takes away something you rely on, we will try to tell you ahead of time.
Ending the service
You may stop using Light Bookings at any time by writing to hello@lightbookings.com.
We may pause or end your access if you break these terms, if your use puts the service, other studios or your clients at risk, if fees go unpaid, or if the law requires it. We may also end the service for any reason with 30 days' notice.
When your account ends, your booking pages and galleries stop working. You may ask us for a copy of your client list and photos within 30 days; after that we may delete your studio's data, as our Privacy Policy describes. Your Stripe account stays yours, and ending the service does not change money Stripe has already paid you.
The sections on payments, your business, disclaimers, limits on liability, indemnity and disputes still apply after your account ends.
Disclaimers
The service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.
Limits on our liability
To the fullest extent the law allows:
- Light Bookings is not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, even if we were told they were possible.
- Light Bookings is not liable for payments, refunds, chargebacks, disputes or anything Stripe or a bank does or fails to do, or for your dealings with your clients.
- Our total liability for any claim about the service is limited to the greater of what you paid Light Bookings in the 12 months before the claim, or $100.
Indemnity
You agree to defend and hold harmless Light Bookings and its owners and team against any claim, loss or cost (including reasonable lawyers' fees) that comes from your business, your content, your agreements with your clients, your payments, refunds or disputes, or your breaking these terms or the law.
Governing law and disputes
These terms are governed by the laws of the State of [State], without regard to its conflict of law rules. If a dispute comes up, write to us first and we will try to resolve it within 30 days. If we cannot, the dispute will be heard only in the state or federal courts in [County], [State], and both sides agree to those courts.
Changes to these terms
We may update these terms. The new version is posted at lightbookings.com/terms with the day it takes effect. If a change is significant, we will tell you by email or in your admin before it takes effect. Using the service after that day means you accept the new terms. We keep a record of which version you agreed to and when.
General
These terms and the Privacy Policy are the whole agreement between you and us about the service. If part of them cannot be enforced, the rest still applies. Not enforcing a part is not a waiver of it. You may not transfer this agreement without our permission; we may transfer it as part of a sale or reorganization of our business. We are not responsible for delays caused by events outside our reasonable control. We may send you notices by email to your account's address.