Privacy Policy
Effective November 10, 2026
Who this covers
Light Bookings is software that photography studios use to take bookings and payments, send emails and texts, and deliver galleries. This policy explains what information the service handles and how.
- Studios and their team. When a studio signs up, Light Bookings decides how its account information is used, as this policy describes.
- A studio's clients. When you book with, pay or get photos from a studio that uses Light Bookings, the studio decides how your information is used, and its own privacy policy applies. We handle that information for the studio, on its behalf. Questions about it are best sent to the studio first.
What we collect
About studios and their team:
- names, email addresses and phone numbers;
- the studio's profile and business details, and which Stripe account it connected;
- sign-in details (passwords are stored hashed by our sign-in provider; we never see them);
- what you send us, and how you use the admin.
About a studio's clients, entered by the client or the studio:
- names, email addresses, phone numbers and any address a studio asks for;
- children's first names and birthdays, when a booking is for a child;
- answers to forms and questionnaires, and signed agreements;
- bookings, payment records and gift cards (card numbers go straight to Stripe; we never see or store them);
- photos and videos the studio delivers, and what is viewed, favorited or downloaded in a gallery;
- emails and texts sent and received through the service, and whether an email was opened or a link clicked.
From every visitor: the IP address, browser and device, and the cookies the service needs to sign you in, hold a booking during checkout and remember settings.
Children
Light Bookings is not made for children, and children do not sign up for it. A child's first name, birthday and photos are entered by a parent or guardian, or by the studio with their permission, to book and deliver a session. We use that information only to provide the service to that studio. We do not knowingly collect personal information directly from a child under 13.
A parent or guardian can ask the studio, or us at hello@lightbookings.com, to see or delete their child's information.
How we use it
- to run the service: bookings, contracts, payments, emails, texts, galleries and gift cards;
- to keep accounts and payments secure and prevent fraud;
- to help with questions and fix problems;
- to improve the service;
- to meet our legal obligations.
We do not sell personal information. We do not share it for advertising, and the service has no advertising or third-party tracking cookies. We do not use clients' photos to train AI models.
How long we keep it
We keep information while the studio's account is open, because the studio needs it to run its business. A photo removed from a gallery is kept for 30 days in case it was a mistake, then deleted, along with its backup copy 30 days after that.
When a studio's account ends, we delete its information within 90 days, except records we must keep by law, such as payment records.
Security
Everything travels over encrypted connections. Gallery files are reached only through links that expire. Access to information is limited to the people and services that need it. No system is perfectly secure, and we will tell affected studios promptly if we learn of a breach that affects their information.
Your choices and rights
- Marketing emails have an unsubscribe link. Reply STOP to any text to stop texts.
- Clients: to see, correct or delete your information, contact the studio you booked with. We help studios answer these requests.
- Studios and their team: write to hello@lightbookings.com.
Depending on where you live, for example California, you may have the right to know what personal information is held about you, to correct or delete it, and to opt out of its sale or sharing (we do not sell or share it). We will not treat you differently for using these rights.
Where information is stored
The service and the companies above store and process information in the United States.
Changes to this policy
We may update this policy. The new version is posted at lightbookings.com/privacy with the day it takes effect, and studios are told of significant changes before they take effect.
Contact
Questions about privacy: hello@lightbookings.com.